Refund policy

Right of Withdrawal (EU Customers)

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period starts on the day you or a third party (other than the carrier) receive the goods.

To exercise your right, contact us at:
Email: hello@arkyn.eu
Address: ARKYN Industries d.o.o., Ulica Ivana Horčičke 36, Deanovec, 10310 Ivanić-Grad, Croatia.

To meet the withdrawal deadline, it is sufficient to send your message before the period expires.

Effects of Withdrawal
If you withdraw, we will refund all payments received from you (excluding return shipping costs) within 14 days of receiving the returned goods.

Purchased from Authorized Retailers
If you purchased from an ARKYN retailer, please return your items to the original place of purchase. If, for any reasons, they are unwilling to accept your return, please contact us.